Year of Award
Doctor of Philosophy (PhD)
Department of Communication Studies.
China, Consumer behavior, Corporate image, Crisis management, Hong Kong
Lee, Ka Man Betty, "Audiences' evaluation process in organizational crisis : a study of consumers in Hong Kong" (2001). Restricted Access Theses and Dissertations. 301.
The author retains all rights to this work. The author has signed an agreement granting HKBU a non-exclusive license to archive and distribute their thesis.