Document Type

Conference Paper

Department/Unit

Department of Computer Science

Title

Sentiment-enhanced explanation of product recommendations

Language

English

Abstract

© Copyright 2014 by the International World Wide Web Conferences Steering Committee. Because of the important role of product reviews during users' decision process, we propose a novel explanation interface that particularly fuses the feature sentiments as extracted from reviews into explaining recommendations. Besides, it can explain multiple items altogether by revealing their similarity in respect of feature sentiments as well as static specifications, so as to support users' tradeoff making. Relative to existing works, we believe that this interface can be more effective, trustworthy, and persuasive.

Keywords

E-commerce, Recommendation explanation, Sentiment analysis

Publication Date

2014

Source Publication Title

WWW’14 Companion

Start Page

239

End Page

240

Conference Location

Seoul, Korea

Publisher

ACM

DOI

10.1145/2567948.2577276

Link to Publisher's Edition

http://dx.doi.org/10.1145/2567948.2577276

ISBN (print)

9781450327459

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