Department of Management
Applying uncertainty management theory to employee voice behavior: An integrative investigation
Drawing on uncertainty management theory, this study integrates justice research with the elaboration likelihood model and considers employee voice behavior as a function of 3 (interpersonal, procedural, and distributive) facets of justice perceptions in combination. Specifically, a positive relationship is hypothesized between interpersonal justice and employee voice behavior, which is buffered by high procedural justice. This 2-way interaction effect is also examined to determine whether it would be mitigated by low distributive justice. Results from a sample of 395 manager-employee dyads provide support for these predictions. Furthermore, results from a supplementary analysis show that the 3-way interaction effect on employee voice behavior was more pronounced for those who had a high feeling of uncertainty (i.e., those with a shorter job tenure or occupational tenure). Theoretical and practical implications of the findings are discussed. © 2012 Wiley Periodicals, Inc.
Source Publication Title
Takeuchi, Riki, Zhijun Chen, and Siu Yin Cheung. "Applying uncertainty management theory to employee voice behavior: An integrative investigation." Personnel Psychology 65.2 (2012): 283-323.