Document Type

Journal Article

Department/Unit

Department of Management

Title

Multiple constituencies of trust: A study of the Oman military

Language

English

Abstract

This paper presents findings from a study of employees' multiple trust foci. Social exchange theory and the notions of conceptual and cognitive distance are used to generate hypotheses on the anticipated effects of specific trust relationships on employees' attitudinal and behavioural outcomes such as intention to quit, job satisfaction, organizational commitment and organizational citizenship behaviours. Data from Omani military personnel suggest that employees distinguish between trust in the organization, trust in their direct boss and trust in co-workers. Several important attitudinal and behavioural outcomes are predicted by these specific trust foci. © 2011 Taylor & Francis.

Keywords

Conceptual/cognitive distance, Multiple trust foci, Social exchange theory, Trust

Publication Date

2011

Source Publication Title

International Journal of Human Resource Management

Volume

22

Issue

11

Start Page

2384

End Page

2402

Publisher

Taylor & Francis

DOI

10.1080/09585192.2011.584402

ISSN (print)

09585192

ISSN (electronic)

14664399

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