http://dx.doi.org/10.1016/j.ijhm.2009.04.005">
 

Document Type

Journal Article

Department/Unit

Department of Management

Title

The moderating roles of job control and work-life balance practices on employee stress in the hotel and catering industry

Language

English

Abstract

This study investigated the relationships among job stressors, coping resources, and job stress. Data were collected from food service employees (n = 255) in the hotel and catering industry. Hierarchical regression showed main significant effects of job demands and job control and three-way (job demands × job control × work-life balance practices) interactions on job stress. The results further demonstrated that high job demands coupled with low job control and the availability of work-life balance practices resulted in a higher level of stress. Implications for Karasek's job demand-control model, managerial practice and future research are provided. © 2009 Elsevier Ltd. All rights reserved.

Keywords

Control, Job demands, Stress, Work-life balance practices

Publication Date

2010

Source Publication Title

International Journal of Hospitality Management

Volume

29

Issue

1

Start Page

25

End Page

32

Publisher

Elsevier

ISSN (print)

02784319

ISSN (electronic)

18734693

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