http://dx.doi.org/10.1109/HICSS.2012.534">
 

Document Type

Conference Paper

Department/Unit

Department of Finance & Decision Sciences

Title

Social capital and knowledge sharing in online communities: A mediation model

Language

English

Abstract

Social capital theory has been used widely to explain knowledge contribution. However, most of the previous studies have focused on investigating the direct impact of social capital, while the underlying mechanism by which social capital affects knowledge contribution has not been fully understood. It has been argued that social capital facilitates knowledge exchange by affecting the conditions necessary for exchange, not the exchange behavior itself. We developed a research model in which anticipated status enhancement and community identification were identified as two mediators between social capital and the willingness to contribute knowledge. PLS analyses based on data collected from 448 online community members show that the two mediators affect knowledge contribution positively. Except shared language, all other social capital factors, namely, instrumental network ties, expressive network ties, community trustworthiness, and norms of cooperation have significant positive effects on the mediators and their indirect effects on knowledge contribution are also significant. © 2012 IEEE.

Publication Date

2012

Source Publication Title

Proceedings of the 45th Annual Hawaii International Conference on System Sciences

Start Page

3530

End Page

3539

Conference Location

Maui, United States

Publisher

IEEE

ISBN (print)

9780769545257

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