Department of Finance & Decision Sciences
Inter-firm dependence, inter-firm trust, and operational performance: The mediating effect of e-business integration
© 2015 Elsevier B.V. All rights reserved. The objective of this paper is to examine the relationships of relational governance, e-business integration, and operational performance in a supply chain context. We operationalize relational governance with inter-firm dependence and inter-firm trust to build a structural model. The empirical analysis of our survey data collected from manufacturing firms reveals that e-business integration significantly mediates the effects of inter-firm dependence and inter-firm trust on operational performance. The present work justifies the mediating mechanism of e-business integration and advances the understanding of the impact of relational governance on operational performance. The findings contribute to research and practice in e-business and supply chain management.
E-business integration, Inter-firm dependence, Inter-firm trust, Operational performance, Relational governance
Source Publication Title
Information and Management
Shi, Xinping, and Ziqi Liao. "Inter-firm dependence, inter-firm trust, and operational performance: The mediating effect of e-business integration." Information and Management 52.8 (2015): 943-950.