Document Type

Journal Article

Department/Unit

Department of Finance and Decision Sciences

Title

Understanding information systems continuance: The case of Internet-based learning technologies

Language

English

Abstract

Our research model expanded the Bhattacherjee's IS continuance model by adding a moderating effect (IS habit) to IS continuance intention and IS continued usage, postulating direct links between satisfaction and IS continued usage, as well as between prior behavior and IS continued usage. The model was tested with an Internet-based learning technology in a longitudinal setting. Data collected from 505 students were examined using partial least squares analysis. The results presented strong support for the theoretical links of IS continuance model, and for the new moderating effect. Both satisfaction and prior behavior were found to have significant impact on IS continuance. In addition, our findings confirmed the theoretical argument that the strength of intention to predict continuance was weakened by a high level of IS habit. © 2008 Elsevier B.V. All rights reserved.

Keywords

e-Learning, Habit, Information systems continuance, Internet-based learning technology, Prior behavior, Satisfaction

Publication Date

2008

Source Publication Title

Information and Management

Volume

45

Issue

4

Start Page

227

End Page

232

Publisher

Elsevier

DOI

10.1016/j.im.2008.02.005

Link to Publisher's Edition

http://dx.doi.org/10.1016/j.im.2008.02.005

ISSN (print)

03787206

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