Document Type

Journal Article

Title

More than electronic toll booths: Singapore’s electronic road pricing innovation

Department/Unit

Department of Communication Studies

Language

English

Abstract

This paper explores the dynamics of the Electronic Road Pricing (ERP) innovation in Singapore, tracing its implementation to subsequent diffusion to delineate the links between technology and society. The ERP system, introduced in 1998, is an elaborate and sophisticated toll collecting system using ICTs to regulate road usage. We use the actor–network theory (ANT) as a conceptual tool to analyse the dynamics of this innovation. Through a detailed examination of both human and non‐human actors, we are able to analyse how interests of heterogeneous members of a societal network can be aligned to introduce a technological innovation. In the process, we have observed issues arising from the differential power relationship that exists between road users and government planners as well as the integration of the social and technical aspects of this emerging socio‐technological system. As an emergent technology, the ERP innovation system reflects the social morphology of Singapore as it plays out its part in the making of this nascent nation.

Keywords

Electronic Road Pricing (ERP), ICTs, technology and society, technological innovation, diffusion of innovation, actor–network theory

Publication Date

6-2005

Source Publication Title

Prometheus

Volume

23

Issue

2

Start Page

209

End Page

226

Publisher

Taylor & Francis

DOI

10.1080/08109020500085692

Link to Publisher's Edition

http://dx.doi.org/10.1080/08109020500085692

ISSN (print)

08109028

ISSN (electronic)

14701030

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