Document Type
Journal Article
Department/Unit
Department of Management
Title
Appraising performance across borders: an empirical examination of the purposes and practices of performance appraisal in a multi-country context
Language
English
Abstract
This study empirically investigated culture's consequences on the major purposes and practices of performance appraisal using a sample (n = 1749) drawn from the banking industry in seven countries across Europe, Asia, and North America. We found that the effects and predictive capability of assertiveness, uncertainty avoidance, in-group collectivism, and power distance should not be overstated nor are they straightforward. Organizations must be cognizant of the potential influence that a range of other organizational, institutional, and economic factors may wield on appraisal. These findings hold significant implications for the theoretical underpinnings of appraisal, a management tool largely rooted in US equity, expectancy, and procedural justice values and traditions. They also offer important lessons for practice. Not only is the transferability of appraisal and its operationalization affected by interactions with divergent cultures and contextual settings, but new hybrid appraisal architectures are emerging that necessitate further research. © 2010 Blackwell Publishing Ltd and Society for the Advancement of Management Studies.
Publication Date
2010
Source Publication Title
Journal of Management Studies
Volume
47
Issue
7
Start Page
1365
End Page
1393
Publisher
Wiley
DOI
10.1111/j.1467-6486.2010.00937.x
Link to Publisher's Edition
http://dx.doi.org/10.1111/j.1467-6486.2010.00937.x
ISSN (print)
00222380
ISSN (electronic)
14676486
Recommended Citation
Chiang, Flora F.T., and Thomas A. Birtch. "Appraising performance across borders: an empirical examination of the purposes and practices of performance appraisal in a multi-country context." Journal of Management Studies 47.7 (2010): 1365-1393.