Department of Marketing
Coping with workplace ostracism: the roles of ingratiation and political skill in employee psychological distress
The study reported here examined the relationship between workplace ostracism and employee psychological distress (i.e. job tension, emotional exhaustion, and depressed mood at work) by focusing on the joint moderating effects of ingratiation and political skill. Data from a two-wave survey of 215 employees in two oil and gas firms in China indicated that as predicted, workplace ostracism was positively related to psychological distress. Moreover, the findings showed that when employee political skill was high, ingratiation neutralized the relationship between workplace ostracism and psychological distress, but when it was low, ingratiation exacerbated the relationship. © 2011 The Authors. Journal of Management Studies © 2011 Blackwell Publishing Ltd and Society for the Advancement of Management Studies.
Ingratiation, Political skill, Psychological distress, Workplace ostracism
Source Publication Title
Journal of Management Studies
Link to Publisher's Edition
Wu, L., Yim, F., Kwan, H., & Zhang, X. (2012). Coping with workplace ostracism: the roles of ingratiation and political skill in employee psychological distress. Journal of Management Studies, 49 (1), 178-199. https://doi.org/10.1111/j.1467-6486.2011.01017.x