Department of Management
The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship
This study examines the moderating effect of collectivistic value on the relationship between psychological empowerment and job satisfaction. Specifically, we propose that the multi-dimensional psychological effects of empowerment (i.e., meaning, competence, self-determination, and impact) on job satisfaction differ between high and low collectivistic employees. Data collected from hotel employees in Canada (n = 193) and China (n = 371) revealed that collectivistic orientation elevated (attenuated) the effect of self-determination (impact) on job satisfaction. However, no significant results were found with respect to meaning and competence. Research and practical implications for the findings as well as directions for future research are suggested. © 2010 Elsevier Ltd.
Collectivistic orientation, Job satisfaction, Psychological empowerment
Source Publication Title
International Journal of Hospitality Management
Link to Publisher's Edition
Fock, H., Chiang, F., Au, K., & Hui, M. (2011). The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship. International Journal of Hospitality Management, 30 (2), 319-328. https://doi.org/10.1016/j.ijhm.2010.08.002