Department of Finance and Decision Sciences
Inter-firm dependence, inter-firm trust, and operational performance: The mediating effect of e-business integration
© 2015 Elsevier B.V. All rights reserved. The objective of this paper is to examine the relationships of relational governance, e-business integration, and operational performance in a supply chain context. We operationalize relational governance with inter-firm dependence and inter-firm trust to build a structural model. The empirical analysis of our survey data collected from manufacturing firms reveals that e-business integration significantly mediates the effects of inter-firm dependence and inter-firm trust on operational performance. The present work justifies the mediating mechanism of e-business integration and advances the understanding of the impact of relational governance on operational performance. The findings contribute to research and practice in e-business and supply chain management.
E-business integration, Inter-firm dependence, Inter-firm trust, Operational performance, Relational governance
Source Publication Title
Information and Management
Link to Publisher's Edition
Shi, X., & Liao, Z. (2015). Inter-firm dependence, inter-firm trust, and operational performance: The mediating effect of e-business integration. Information and Management, 52 (8), 943-950. https://doi.org/10.1016/j.im.2015.06.010