Document Type

Book Chapter

Department/Unit

Department of Computer Science

Title

Customised electronic commerce with intelligent software agents

Language

English

Abstract

This chapter describes a conceptual framework for designing and developing software agents that will enable customized electronic commerce (CEC) and highlights several important constructs as well as their interrelationships within the framework. In particular, it examines the enabling technologies under two categories, namely, on-line cataloging and recommendation. In order to demonstrate some of the key characteristics of customized electronic commerce, this chapter also presents three prototyped software agents, namely, ETA (Electronic Tour Agent), EPA (Electronic Property Agent), and EAA (Electronic Auction Agent).

Publication Date

2003

Source Publication Title

Internet commerce and software agents: Cases, technologies and opportunities

Editors

Rahman, Syed Mahbubhur ; Bignall, Robert J.

Start Page

150

End Page

176

Publisher

Idea Group Pub.

Peer Reviewed

1

DOI

10.4018/978-1-930708-01-3.ch009

ISBN (print)

9781930708013

ISBN (electronic)

9781930708884

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